Last week we ran drop-in sessions around the Paliamentary Estate to get feedback about the intranet information architecture – we are moving from a departmental structure to a more intuitive task based approach.
It was a really worthwhile exercise, speaking to approx. 130 users, it also allowed us to understand what intranet users are actually using it for!!
The good news is that we found people accepting of the proposed changes – we were even asked why we hadn’t done it sooner!!
Liz and Liam manning the stand